Account not showing up on streamer

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mccla5214
Posts: 61
Joined: Sun Sep 05, 2021 1:45 am

Account not showing up on streamer

Post by mccla5214 » Fri Sep 17, 2021 2:01 am

I've setup the account on the members page for streaming but my callsign is not showing up even in the members/offline list.
Is there something that I've missed, I've got list checked and such checked. Been about 3 days and still has not shown up.

One difference between the example page and mine is the callsign is not showing up in the greyed out box under output url.

Here's the link to the example and my page is in an attachment to this post.

https://wiki.batc.org.uk/Configuring_yo ... _Portsdown

Mike
Attachments
Capture.JPG
Capture.JPG (43.7 KiB) Viewed 475 times

g8gtz
Posts: 1510
Joined: Wed Apr 07, 2010 6:26 pm

Re: Account not showing up on streamer

Post by g8gtz » Fri Sep 17, 2021 8:26 am

I'll take a look for you today.

73

Noel - G8GTZ

mccla5214
Posts: 61
Joined: Sun Sep 05, 2021 1:45 am

Re: Account not showing up on streamer

Post by mccla5214 » Fri Sep 17, 2021 10:09 am

Thanks Noel,

Mike

mccla5214
Posts: 61
Joined: Sun Sep 05, 2021 1:45 am

Re: Account not showing up on streamer

Post by mccla5214 » Fri Sep 17, 2021 10:09 am

Thanks Noel,

Mike

G8NXG
Posts: 21
Joined: Fri May 20, 2016 9:41 am

Re: Account not showing up on streamer

Post by G8NXG » Fri Sep 17, 2021 1:37 pm

This has been resolved.

As seen in your attachment, the Stream Output URL in the Streaming Details section of your Account Dashboard was missing; once I entered your call-sign your stream became listed.

You should now be OK to make use of the facility; I checked and the streamer reports that you are 'K5TDA TEST STREAM'

73,

Rob G8NXG
Robert G8NXG

mccla5214
Posts: 61
Joined: Sun Sep 05, 2021 1:45 am

Re: Account not showing up on streamer

Post by mccla5214 » Fri Sep 17, 2021 4:14 pm

Was it something I left off I tried to type in the box but it was grayed out

Mike

G8NXG
Posts: 21
Joined: Fri May 20, 2016 9:41 am

Re: Account not showing up on streamer

Post by G8NXG » Fri Sep 17, 2021 5:51 pm

Nothing that you left out. Usually the sign-on process populates that field - on very rare occasions that does not happen hence I manually entered your call.

Sorry that you have inconvenienced, however now you can enjoy use of the streamer and you should not be troubled again.

73, Rob
Robert G8NXG

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